Fulfillment Policy
Tahn Analytics Fulfillment Policy for Payment via Stripe
These polices will aid users determination on how Tahn Analytics LLC fulfills orders and payments made via the payment processor Stripe.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreement: “Client”, “You” and “Your” refers to you, the person on the website and compliant to the Company’s terms and conditions, either therein or in a separate written contract. “The Company”, “Ourselves”, “We”, “Out” and “Us”, refers to pur Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing laws of the State of Oregon. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Fulfillment Policy
At Tahn Analytics, we ensure that the services we provide are satisfactory. Customer satisfaction is our utmost priority as we take all complaints about the services we render very seriously. This Fulfillment Policy (the “Policy”) informs you about our delivery policy and the rules and guidelines relating to the refunds for services purchased from our Company. Please read this Policy carefully to understand your rights and also understand the requirements for the refund. Our services are billed in U.S Dollars.
Delivery Policy
At Tahn Analytics, we sell data analysis and automation services. We deliver our services to clients via electronic means pursuant to our client’s requests.
Refunds
We may offer returns in the following conditions:
If the service has not been performed at all during the term of our contract
Exceptions
Notwithstanding other provisions of this Policy, we may refuse to grant returns or refunds if:
You receive what you ordered, but simple changed your mind about the service
You were aware or notified of the problems with the service before making the purchase.
You did not like your purchase or realized you had no use of it.
You received the service/product and failed to make a report within 7 days from the date of the receipt.
Return Policy
At Tahn Analytics, we sell data analysis and automation services. No return can be made but in some circumstances we offer refunds. Our refund policy has been explained above.
Cancellation Policy
The following are to note:
Once a contract with Tahn Analytics has been signed, cancellations are not permitted.
Project Abandonment
If after repeated attempts by Tahn Analytics to begin service, continue service, or finalize the delivery of the Services, Client fails to participate, or becomes otherwise unresponsive to Tahn Analytics’ requests and such continues for a period of thirty (30) days, the project will, at the option of Tahn Analytics, be abandoned, whereupon Tahn Analytics may reduce any refund for the Services to the Client to zero, and Client hereby provides its agreement to such forfeiture of any amounts of the Fees that have been paid by the Client for the Services as purchased or as described in the original Work Scope, wherever applicable
Administrative Fee
The following are to note:
All refunds are subject to 5% administrative fee charges.
How to make a complaint
If you are dissatisfied with the service provided to you and you are eligible for a refund under this Policy, you must send an email to mujidat@tahnanalytics.com stating your complaints and we will immediately verify your complaints. Refunds are issued at our discretion as they may be accepted or rejected.
Service Contact Details
For inquiries or comments regarding this Policy, customers may email mujidat@tahnanalytics.com, telephone (713)271-8733, or by regular mail at 123 South 1st Ave, Unit 4253 Hillsboro, OR 97123